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Phil's Famous Chippy Congleton

Read hands-on and customer reviews about Phil’s Famous Chippy Congleton

Rated Score

Great Place

Mystery shopped by our staff

4

Customer Score

Awaiting review

Business awaiting review

TBR

Awards

Phil’s Famous Chippy Congleton has won the Rated award for being one of the best in it’s class.
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Customer rated business award badge voted for by rated members

Customer Reviews

Our review summary for Phil’s Famous Chippy Congleton is based on genuine reviews submitted by verified customers through Rated Club. We analyse customer feedback to identify common themes around product or service quality, value for money, customer service and the overall experience, providing an independent summary of what real customers are saying. This overview is currently based on 215 genuine customer reviews published on Rated Club and is regularly updated as new reviews are submitted, ensuring the summary reflects the latest customer experiences.

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Rated Review

Phil's Famous Chippy Congleton Rated Review

Location & Accessibility
Phil’s Famous Chippy is located in Congleton with easy access for local residents and nearby neighbourhoods. Parking is usually available close by, making collection simple and convenient. Its location works well for quick stop-ins, evening meals and regular takeaway visits.

Premises & Facilities
The premises are straightforward, tidy and set up primarily for takeaway customers. The counter area is well-organised with clear visibility of the menu, and the waiting area is practical and comfortable enough for short waits. The overall atmosphere is informal and familiar, reflecting its role as a traditional local fish and chip shop.

Service Quality & Staff
Staff are friendly, quick and approachable. Orders are taken efficiently and prepared in good time, with a warm and welcoming attitude. Even when the chippy is busy, the team manage service effectively and maintain a positive approach.

Product/Service Value
Phil’s Famous Chippy offers classic fish and chip shop favourites at fair and competitive prices. Portions are generous, fish is freshly cooked, and chips are well-prepared with the familiar texture and flavour expected of a proper chippy. The pricing aligns well with portion size and quality, making it good value for individuals and families alike.

Booking & Convenience
Walk-in ordering is the primary method, and the service is quick enough to suit spontaneous visits. Food is usually prepared promptly, and collection is straightforward. The simplicity of the ordering process supports easy, convenient takeaway meals.

Cleanliness & Safety
Cleanliness levels are well-maintained, with food-preparation areas and counters kept tidy. Staff follow appropriate hygiene practices, and packaging is handled neatly. Customers can feel confident in both the environment and the way food is prepared.

Overall

Phil’s Famous Chippy provides a dependable and enjoyable local fish and chip experience. With friendly service, fresh cooking and generous portions, it remains a well-loved choice for takeaway food in Congleton.

Pros

  • Freshly cooked fish and generous chip portions

  • Friendly and efficient service

  • Fair pricing and solid value for money

  • Convenient location for quick collection

Cons

  • Primarily takeaway only, limited space to wait inside

  • Can be very busy at peak evening times, leading to short waits

Ratings

Our editorial review of Phil’s Famous Chippy Congleton is based on a real visit carried out by the Rated Club team. We consider factors such as quality, service, atmosphere, cleanliness, consistency and overall experience to produce an independent final rating based on genuine first-hand experience.

Location & Accessibility

Parking • Step-free access • Clear signage • Opening hours

4

Premises & Facilities

Cleanliness • Comfort • Layout • Wi‑Fi • Toilets • Child/disabled facilities

4

Service Quality & Staff

Courtesy • Expertise • Speed • Problem resolution • Consistency

3

Product/Service Value

Quality • Portion/fit for purpose • Pricing fairness • Guarantees

4

Booking & Convenience

Phone & online booking • Walk‑in handling • Queues • Payment ease

4

Cleanliness & Safety

Hygiene • Food safety (if relevant) • Risk signage 

4

4
/5

Contact & opening times

About Phil's Famous Chippy Congleton

Phil’s Famous Chippy is a traditional fish and chip shop in Congleton offering freshly cooked fish, generous chips and friendly service. Known for its good value and dependable quality, it remains a go-to choice for local takeaway meals.

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Description

Phil’s Famous Chippy is a traditional fish and chip shop in Congleton offering freshly cooked fish, generous chips and friendly service. Known for its good value and dependable quality, it remains a go-to choice for local takeaway meals.