
Rated Score
Great Place
Mystery shopped by our staff
4
Customer Score
Awaiting review
Business awaiting review
TBR


Location & Accessibility
Phil’s Famous Chippy is located in Congleton with easy access for local residents and nearby neighbourhoods. Parking is usually available close by, making collection simple and convenient. Its location works well for quick stop-ins, evening meals and regular takeaway visits.
Premises & Facilities
The premises are straightforward, tidy and set up primarily for takeaway customers. The counter area is well-organised with clear visibility of the menu, and the waiting area is practical and comfortable enough for short waits. The overall atmosphere is informal and familiar, reflecting its role as a traditional local fish and chip shop.
Service Quality & Staff
Staff are friendly, quick and approachable. Orders are taken efficiently and prepared in good time, with a warm and welcoming attitude. Even when the chippy is busy, the team manage service effectively and maintain a positive approach.
Product/Service Value
Phil’s Famous Chippy offers classic fish and chip shop favourites at fair and competitive prices. Portions are generous, fish is freshly cooked, and chips are well-prepared with the familiar texture and flavour expected of a proper chippy. The pricing aligns well with portion size and quality, making it good value for individuals and families alike.
Booking & Convenience
Walk-in ordering is the primary method, and the service is quick enough to suit spontaneous visits. Food is usually prepared promptly, and collection is straightforward. The simplicity of the ordering process supports easy, convenient takeaway meals.
Cleanliness & Safety
Cleanliness levels are well-maintained, with food-preparation areas and counters kept tidy. Staff follow appropriate hygiene practices, and packaging is handled neatly. Customers can feel confident in both the environment and the way food is prepared.
Freshly cooked fish and generous chip portions
Friendly and efficient service
Fair pricing and solid value for money
Convenient location for quick collection
Primarily takeaway only, limited space to wait inside
Can be very busy at peak evening times, leading to short waits
Location & Accessibility
Parking • Step-free access • Clear signage • Opening hours
4
Premises & Facilities
Cleanliness • Comfort • Layout • Wi‑Fi • Toilets • Child/disabled facilities
4
Service Quality & Staff
3
Product/Service Value
Quality • Portion/fit for purpose • Pricing fairness • Guarantees
4
Booking & Convenience
Phone & online booking • Walk‑in handling • Queues • Payment ease
4
Cleanliness & Safety
Hygiene • Food safety (if relevant) • Risk signage
4
Phil’s Famous Chippy is a traditional fish and chip shop in Congleton offering freshly cooked fish, generous chips and friendly service. Known for its good value and dependable quality, it remains a go-to choice for local takeaway meals.
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Description
Phil’s Famous Chippy is a traditional fish and chip shop in Congleton offering freshly cooked fish, generous chips and friendly service. Known for its good value and dependable quality, it remains a go-to choice for local takeaway meals.